Our Home CarersOur team are Registered Nurses or professionally trained carers who go the extra mile to look after you. It's not just about just providing a service, it's about caring for you holistically. The care we provide focuses on your social, emotional, physical and clinical needs. Your well-being is our passion.
Training and RecruitmentOur carers participate in a detailed recruitment process which includes background and reference checks as well as ongoing supervision to ensure the highest quality team of staff are on hand to delivery quality care. Our staff comprise of carers with a minimum qualification of Certificate 3 in Aged Care and First Aid through to Registered Nurses. We also provide ongoing education and training to ensure our carers deliver the care that you want.
What you can expect from your LifeCare CarerOur carers really get to know you - your history, your likes and dislikes, your health and capabilities, your family dynamic and the little things - how you like things done. Most importantly we want to know what you want to achieve and how we can help you to achieve that. Our clients tell us that our carers are kind, genuinely caring, courteous, empathetic, trustworthy, reliable and compassionate. With our team you're in good hands.
Continuity of CareWe aim to make life easier and more enjoyable for you; to give you more freedom and flexibility by having friendly and amicable carers who are focused on you and your well-being. We want your carer to get to know you, building trust and friendship into your care so they know how you like things to be.
Carer SpotlightHello, I'm Gail and I currently work with RSL LifeCare at Home in Merimbula. I had always wanted to be a nurse and after many years working in hospitality, I decided to retrain and become an aged care worker. I undertook training through TAFE and found my studies both stimulating and rewarding, and just what I needed at that point in my life. On completion of my training and with my certificate proudly in hand, I applied for and gained employment at what is now RSL LifeCare Albert Moore Gardens in Merimbula, working in the community supporting aged care clients. I initially joined a supportive and dedicated team of approximately eight people and with the experience I have gained over the years, I now have the opportunity to train and mentor new carers. I have found this task exciting and rewarding, seeing people develop their skills. The continued training we all receive is very beneficial for delivery of service to our clients as it ensures we are able to do our best for our clients. I find the best part of my job is when I see a client's face light up with a big welcoming smile when I arrive to help them. I have to say, this journey has had a dual purpose, in that I have also learned much about myself. I enjoy the fact that I have an impact on our clients' lives in enabling them to have an improved quality of life.
What I love about my job is that the people we visit are so pleased to see us. I love to see them smile when I arrive and then when I am going, an even bigger smile and wave. It's like visiting my grandparents tenfold!!Rachel